Averted™

Support

Something not working, or an idea for the app? Write to us.

Common questions

Why isn't guided breathing one of the icons on my home screen?

Because the big button already opens it. On a new install, the big button opens guided breathing, so the icons under it start with every other technique. Guided breathing is still one tap away: it's the big button. To add its icon anyway, go to Settings and switch it on under On the home screen. It stays on after that.

This only decides the icons you start with. If you later choose a different technique for the big button, your icons don't change on their own; turn them on or off in the same list.

What does "Set to defaults" in Settings do?

It puts the choices on the Settings screen back to how they are on a new install: the big button opens guided breathing, the home screen shows every other technique, the breathing buzz is on, and music opens in Apple Music. It asks before changing anything. The appearance returns to the device setting on this device only. Changes to the synced settings also reach your other devices signed in to the same account, including your Apple Watch, when sync is available.

It never touches anything you wrote. Your own techniques, your special place, and your self-talk lines stay exactly as they are.

Where are the techniques I wrote kept?

Your techniques are saved on your device and sync through your own iCloud account when a connection is available and iCloud is enabled for the app. Their contents are encrypted on your device before they are sent. The privacy policy explains storage, Advanced Data Protection, and the limits of these protections.

I deleted the app. Did I lose what I wrote?

Techniques that successfully synced to iCloud can return when you reinstall, enable iCloud for the app, and sign in to the same account. Allow time and a connection for sync. Changes that never uploaded may be lost, so check Last sync in Settings before deleting the app or moving to a new phone.

Can I keep my techniques off iCloud?

There is no switch inside the app. If you sign out of iCloud, or turn Averted™ off under iCloud in your device settings, the app keeps working and simply stops carrying anything between your devices. Nothing already on the phone is removed.

Is there a journal or a mood tracker?

No. Averted does not automatically track panic attacks, symptoms, or moods. Anything you choose to write in a custom technique stays part of that technique.

Why is the breathing screen's text so faint?

The faint labels and subdued circle are intentional, and haptic cues let you follow the rhythm without looking. This is not a privacy filter: somebody nearby may still be able to read the screen. For clearer text, turn on Increase Contrast in your device’s Accessibility settings. If that still doesn’t work well for you, please let us know.

Does it work without an internet connection?

The exercises, breathing pacer, and techniques already saved on your device work offline. Sync needs a connection. The headphones technique opens your selected music app, where streaming may need a connection; offline playback depends on that app and what you have downloaded.

Is Averted medical treatment?

Averted™ is a self-help tool. It does not diagnose or treat medical conditions. It is not a substitute for care from a qualified professional.

Can I use it on iPad?

Yes. Averted™ runs on iPhone and iPad, and requires iOS 18 or iPadOS 18 or later.

Does it work with VoiceOver, larger text, or Dark Mode?

Yes. The accessibility page covers how Averted works with VoiceOver, Voice Control, Larger Text, Dark Mode, Increase Contrast, and Reduce Motion.

Can I use it on Apple Watch?

Yes. Use supported techniques on your watch, including ones you wrote yourself. The technique your big button opens, set on your iPhone, is always first and outlined in orange. Create and organize techniques on your iPhone or iPad, then let the changes sync to your watch.

Reporting a bug

Helpful things to include: your device model, operating-system version, app version, what you did, and what happened instead. A screenshot can help; leave out any personal writing you do not want to share. If you choose to share system diagnostics, a crash report may also become available, but an email helps explain the problem.